Once we receive your order it will be processed within 24 hours. Order processing operates Monday - Friday (public holidays excluded). Orders received after 3pm (GMT+8) will be processed the following morning.
How long does it take to receive my order?
Malaysian orders will be sent via Pos Malaysia and will be delivered in 1 - 7 business days*.
*Above time frames are estimations and some variances in delivery times may occur.
What is the process for returns and refunds?
Idaten Beauty will only accept returns for damaged or faulty goods that are not opened. Due to dietary supplement regulations worldwide, we cannot issue any refunds for open packages – this includes customers who are not happy with the efficacy and or taste of our products.
Our product doesn’t contain pork, alcohol or any other haram ingredients. We are in the process to acquire Halal certification, yet rest assures that our products are produced in Halal certified facilities.
Are your product safe to consume?
You can take our product worry-free as our product is safe to consume. It is GMP and MeSTI certified.
Do your products contain dairy, soy, gluten, and GMOs?
No, our products are dairy and lactose free, soy and nuts free, gluten free, and NON-GMO.
Collagen Q's
What is Collagen?
Approximately 33% of the protein in our body is comprised of collagen, playing a vital role in maintaining the suppleness of our skin, the luster of our hair, the resilience of our nails, and the flexibility of our joints. Remarkably, as much as 75% of our skin consists of collagen, serving as a crucial element in the structural integrity of the outer extracellular matrix, which contributes to achieving smooth, vibrant skin.
Collagen is present in various parts of our body, including bones, teeth, tendons, blood vessels, cartilage, and the digestive tract. This remarkable protein is indispensable for promoting strength and overall health.
Is collagen safe for pregnant and nursing mothers?
Although it is perfectly safe for both pregnant and nursing mothers to consume our collagen, we suggest seeking the advice of your local general practitioner.
Can children take Collagen?
We recommend speaking to your child's doctor before introducing collagen into their diet, as nutritional requirements will vary.
How long should I take Collagen for?
As you age, your body experiences a decline in its capacity to produce collagen. Introducing a collagen supplement becomes beneficial in augmenting these diminishing natural collagen reserves. Consistent use of collagen is advised for optimal outcomes and to uphold a healthy lifestyle.
How many grams of collagen should I take?
We recommend taking 5-10 grams of collagen per day for visible results. Up to 15 grams per day is advised for fast-tracked results.
However, even 5 grams of collagen per day has been shown to produce beneficial results to an individual's overall health and wellbeing when taken over a sustained period.
How do I take collagen?
Collagen can be added to liquids such as water, tea, coffee and smoothies. Collagen can also be added to your morning oats.
When should I start taking collagen?
Individuals can start taking collagen in their 20s as a preventive measure against aging, joint pain, or to promote skin health, as collagen level starts declining after age 20.
Is collagen supplement dedicated only for women? Can men consume collagen?
It is a misconception that collagen is for women only. Collagen is vital in human body regardless gender. Hence, men can take collagen too for general wellbeing and prevent signs of aging.
Who needs collagen?
Although every individual will experience signs of collagen loss such as loss of skin elasticity, dull and thinning hair, weakened nails, and many other as everyone collagen level is decreased as we age. However, people with poor lifestyles are strongly encouraged to start taking collagen earlier and regularly. Since lifestyle factors such as poor diet, excessive sun exposure, alcohol consumption, and smoking are playing an important role in causing collagen depletion.
When can I expect to see results from taking collagen?
Individual results may vary depending on lifestyle and body conditions. However, our skin regeneration process is 28 to 80 days depending on your age. Hence, you may see visible result on your skin in about 28-80days on average with daily routine consumption when consuming 5 grams of collagen or more daily.
Collagen Sources
What types of collagen are there?
Approximately 28 distinct types of collagen have been recognized, with the three predominant types in the human body being type 1, type 2, and type 3.
Type 1 constitutes roughly 90% of the body's overall collagen content and is present in both the skin, tendons, tissues/ligaments and bones.
Type 2 is specifically located in cartilage, the connective tissue responsible for joint health and support.
Type 3 serves as a significant component in the composition of skin, as well as muscles, arteries, and organs.
What are Hydrolyzed Collagen Peptides?
Hydrolyzed Collagen Peptides are collagen proteins that have been broken down into shorter chains of amino acids through the process of hydrolysis, making them more easily absorbed by the body.
Is collagen suitable for vegans?
It is not suitable for individuals with vegan lifestyle as collagen is obtained from animal origins. Our Marine Collagen is derived from fish scales, offering a suitable option for those following a pescatarian diet.
Is collagen dairy and lactose free?
Yes, our collagen is free of dairy and lactose, as well as soy and nuts free. Not to mention that it is gluten free and NON-GMO too.
Is collagen suitable for everyone?
Generally yes but if you have any allergy to certain ingredients/sources, please be reminded that our collagen source is fish.
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